It is recommended to set the service to Inactive instead of deleting it if the service has been used in authorizations, schedules, visits, billing, or reports.
Changes may affect future billing. Historical records are not automatically updated. Review all billing and authorization requirements before making changes.
Yes. Multiple internal services may share the same payer billing code when permitted by the payer or state regulations.
The service can no longer be used for new authorizations, schedules, or visits. Existing historical records remain available for reporting and auditing.
Pending indicates that the service is still being configured and is not yet available for operational use. Inactive indicates that the service was previously available but has been retired from future use.
Yes. Authorized users may reactivate a service after verifying that all service information, billing rules, and rates are correct.
Only users with appropriate administrative permissions should create, edit, activate, or deactivate services.
Yes. Changes should be tracked through the system Audit Logs to support compliance, operational reviews, and HIPAA auditing requirements.