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Compliance & Oversight

Authorization & Service Controls

Manage approved services, authorization periods, units, service limits, utilization, alerts, and audit-ready documentation in one connected system.

๐Ÿ“„ Authorization tracking
โฑ๏ธ Approved hours & limits
๐Ÿ“Š Utilization visibility
๐Ÿ”” Expiration alerts
True Care System authorization and service controls dashboard

Control services before usage becomes a billing or compliance problem

Providers need to know which services are approved, how many units are available, when authorizations expire, and whether care delivery is staying within approved limits. True Care System helps office teams manage these controls with clarity.

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Authorization Management

Track authorization numbers, payer source, approved services, date ranges, and current status.

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Service Controls

Manage approved services, service codes, units, frequency, payer rules, and program limits.

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Hours & Unit Limits

Monitor approved hours, used hours, remaining units, and over-utilization risk.

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Expiration Alerts

Identify authorizations expiring soon so office teams can act before service disruption.

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Utilization Dashboard

See active authorizations, pending approvals, utilization percentages, and service trends.

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Compliance Support

Maintain organized authorization records for billing readiness, audits, and internal reviews.

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Documents & Attachments

Keep authorization letters, care plans, clinical notes, and supporting documents connected.

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Mobile Visibility

Give teams quick access to utilization, authorization status, and alerts from the field.

One workflow from authorization approval to service utilization

True Care System helps providers connect authorization records, approved services, utilization, alerts, documentation, and billing readiness.

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Receive Authorization

Add authorization details, payer information, approved dates, and services.

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Define Services

Connect service codes, units, frequency, limits, and approved service rules.

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Track Utilization

Monitor used hours, remaining hours, and utilization percentage in real time.

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Manage Alerts

Identify expiring, pending, or over-utilized authorizations before issues occur.

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Stay Audit Ready

Keep records, documents, and service controls organized for review.

๐Ÿ”’ Authorization records, service rules, utilization, and supporting documents stay connected in one workflow.
Authorization visibility

Know what is approved, what is used, and what needs attention

Authorization management is critical for service continuity and billing accuracy. True Care System helps providers avoid service gaps, over-utilization, and missing authorization documentation.

  • Track active, pending, expiring, and expired authorizations
  • Monitor approved hours versus used hours
  • View remaining authorization balances by service
  • Identify expiring authorizations before they disrupt care
  • Support billing readiness with complete authorization records
True Care System authorization detail screen
True Care System mobile authorization utilization and alerts

Real-time control from office to field

Providers need visibility before authorization problems affect care delivery. With connected utilization tracking and alerts, office teams can respond earlier and keep services aligned with approved limits.

  • Monitor authorization utilization throughout the month
  • Review expiring authorizations and pending approvals
  • Identify over-utilized services and remaining balances
  • Support supervisors with clearer service control visibility
  • Reduce last-minute authorization and billing follow-up
Active Expiring Soon Over Utilized Pending Approval

Why providers need strong authorization and service controls

Authorization visibility helps providers protect revenue, reduce service disruption, strengthen compliance, and improve operational coordination.

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Prevent service gaps

See expiring authorizations early and support timely renewal planning.

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Control utilization

Track approved versus used hours before services exceed approved limits.

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Support billing accuracy

Connect service activity to valid authorization and payer information.

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Improve audit readiness

Keep documentation, approvals, services, and attachments organized.

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Increase visibility

Give leadership and office teams a clear view of authorization health.

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Ready to manage authorizations with more confidence?

See how True Care System helps providers manage approved services, utilization, alerts, documentation, and billing readiness in one connected platform.

Request Your Demo