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Core Solutions

Billing & Payroll

Manage visit review, readiness checks, EVV validation, Sandata submission, claim building, payments, billing configuration, and payroll export in one connected platform.

โœ…Visit review before claims
๐Ÿ“EVV validation workflow
๐Ÿ’ณClaims, payments, and remittance
๐ŸงพPayroll export support
True Care System billing menu overview

A connected financial workflow for providers

Billing and payroll work best when visit activity, documentation, EVV validation, claim preparation, payment tracking, and staff compensation are connected.

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Visit Review

Review completed visits before claim creation and verify scheduled versus actual service details.

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Individual Readiness

Confirm individual, payer, service, Medicaid, Medicare, and authorization information.

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DSP Readiness

Validate DSP profile details before visits move through billing workflows.

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EVV Validation

Check visit records for EVV readiness, missing data, and validation issues before submission.

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Sandata Submission

Submit validated visits and monitor accepted or pending batches in a clear operational view.

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Rejections & Resubmit

Review issues, correct claim records, and resubmit with fewer manual follow-up steps.

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Claim Builder

Build claim batches from accepted visits with totals, units, service lines, and payer information.

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Payments & Payroll

Track payment activity and support weekly payroll export from approved time and visit data.

From visit review to reimbursement

True Care System helps your team follow a structured billing path from completed visit records to claim creation, submission, payment visibility, and payroll preparation.

Step 1

Visit Review

Review completed visits with scheduled time, actual time, units, DSP, individual, service details, and billing readiness before creating a claim batch.

  • Completed visit table with filters
  • Reviewed, pending, and exception visibility
  • Pre-claim review before billing starts
Billing visit review dashboard
Individual readiness billing screen
Step 2

Individual Readiness

Validate individual and payer information before claims are created, helping reduce avoidable billing delays and missing-information issues.

  • Medicaid, Medicare, payer, and service readiness
  • Authorization and eligibility visibility
  • Clear ready or not-ready status
Step 3

DSP Readiness

Confirm DSP profile readiness before billing, including active status, contact details, role, education, and required profile information.

  • DSP readiness status
  • Missing item visibility
  • Supports cleaner claim preparation
DSP readiness billing screen
EVV validation billing screen
Step 4

EVV Validation

Validate EVV records before submission. Your team can quickly see ready records, exceptions, warnings, and records that require correction.

  • EVV status and validation results
  • Check-in, check-out, location, and duration review
  • Fewer avoidable claim problems downstream
Step 5

Sandata Submission

Submit validated visits to Sandata and monitor batch status. Accepted and pending records are easy to understand for billing teams.

  • Ready to submit, submitted, accepted, and pending status
  • Batch-level tracking
  • Submission guide and response visibility
Sandata submission billing screen
Rejections and resubmit billing screen
Step 6

Rejections & Resubmit

When a record needs attention, billing staff can review the issue, correct the record, and resubmit without losing visibility into the process.

  • Needs review, corrected, and resubmitted views
  • Issue tracking by claim record
  • Clear next action for billing staff
Step 7

Claim Builder

Build claim batches from approved visits with service lines, units, payer data, amount totals, and draft status before final submission.

  • Claim batch summary
  • Units and amount calculations
  • Submit, reopen, view, and void actions
Claim builder billing screen
Claim tracking billing screen
Step 8

Claim Tracking

Track claim status across submitted, pending, approved, paid, and processing states so office teams can follow the payer lifecycle clearly.

  • Claim status lifecycle
  • Amount and payer visibility
  • Progress and claim trend overview
Step 9

Payments

Track received payments, adjustments, net received amounts, remittance activity, payer summaries, and reconciliation progress in one place.

  • Payment trend and payer breakdown
  • Recent payment table
  • Remittance and reconciliation summary
Payments billing screen

Payroll connected to approved care activity

Payroll tools help providers prepare weekly payroll from approved time, visit records, overtime rules, staff rates, and export-ready reports.

Payroll

Weekly payroll run and export

Manage payroll periods, employee rates, weekly runs, export documents, and payroll detail rows with a structured review process.

  • Weekly payroll period controls
  • Employee rates and payroll history tabs
  • DOC and PDF export workflow
  • Overtime and extras support
Payroll export dashboard

Billing settings in one place

Configure provider setup, billing rules, service rates, payers, and programs in a single billing configuration center.

Billing Configuration Center

Keep billing setup organized across provider configuration, rules, rates, and payer programs.

  • Provider Setup
  • Billing Rules
  • Service Rates
  • Payers & Programs
Billing settings overview

Why providers need connected billing and payroll

A connected workflow helps reduce manual rework, improve accuracy, and support financial visibility.

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Reduce manual work

Bring visit review, validation, claim creation, and payroll export into one workflow.

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Improve readiness

Validate individuals, DSPs, EVV data, and payer setup before downstream billing steps.

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Increase visibility

Give office and billing teams a clearer view of status, payments, claims, and exceptions.

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Support reimbursement

Track claims, payments, adjustments, and reconciliation in a structured view.

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Payroll accuracy

Support payroll preparation from approved visits, time data, rates, overtime, and exports.

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Ready to connect billing and payroll operations?

See how True Care System helps providers move from visit review to claim submission, payment visibility, and payroll export in one connected platform.

Request Your Demo