True Care System is designed as a multi-provider SaaS platform connecting the Web Portal, Mobile Application, API services, PostgreSQL database, security controls, and external EVV interfaces into one operational ecosystem.
Built for multiple provider organizations with scalable cloud deployment.
Provider data is separated by authenticated context and role access.
Supports office teams, supervisors, DSPs, and administrators.
Designed for Alternate EVV and external data exchange.
This section explains the operational value behind the diagram and how the workflow supports real provider use cases, EVV readiness, billing accuracy, and long-term SaaS scalability.
The architecture organizes operational functions into clear layers from user devices to API services and database storage.
True Care System supports multiple providers while keeping each organization’s data separated and protected.
The platform uses modern web, mobile, backend, ORM, and database technologies suitable for SaaS growth.
The system is built to support scheduling, EVV, billing, claims, payroll, reports, KPI, and compliance workflows.
The diagram below can be shared with provider leadership, compliance teams, billing teams, IT reviewers, and EVV integration stakeholders.

Yes. The platform is designed for a multi-provider model while keeping provider data separated by authenticated provider scope and role-based access.
The Web Portal uses Next.js and TypeScript, the Mobile App uses React Native and Expo, the API layer uses NestJS, and structured data is stored in PostgreSQL.
Download the five-page Pennsylvania Alternate EVV Technical Solution Overview PDF.