True Care System is structured to support Sandata-oriented data exchange through Client, Employee, Visit, ACK, status polling, rejection handling and resubmission workflows.
Individual demographics, payer, address and phone data.
DSP identifiers, status and caregiver information.
Visit general data, calls, GPS, exceptions and changes.
Transaction history, response tracking and resubmission.
This section explains the operational value behind the diagram and how the workflow supports real provider use cases, EVV readiness, billing accuracy, and long-term SaaS scalability.
Individual records can be mapped into required Client segments such as general information, payer, address and phone.
Employee records support worker identity and status data needed before visit records are transmitted.
Visit records include general visit information, mobile calls, GPS coordinates, exceptions and change history.
Submission history supports ACK processing, transaction IDs, status polling and rejection resolution.
The diagram below can be shared with provider leadership, compliance teams, billing teams, IT reviewers, and EVV integration stakeholders.
It is the alignment between True Care System internal data and the data structures used by Sandata Open EVV workflows.
They support transaction tracking, incremental updates, correction workflows and reliable status monitoring.
Download the five-page Pennsylvania Alternate EVV Technical Solution Overview PDF.