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VISIT MAINTENANCE • BILLING DECISION

General Visit Review

Review scheduled and actual time, apply approved billing decisions, inspect readiness, and monitor Sandata status.

HIPAA, privacy, and proprietary workflow notice

Visit Maintenance may display PHI, workforce information, EVV evidence, GPS coordinates, billing data, authorization data, and audit history. Screenshots in this public guide use redacted or demonstration information. Certain validation logic, adjustment rules, Sandata workflows, billing controls, security rules, and internal automation are intentionally summarized and are trained directly for authorized Provider customers.

Purpose

The General tab is the primary visit-review workspace. It combines planned schedule information, actual Mobile EVV activity, billing-time selection, adjustment fields, audit information, readiness indicators, and Sandata transmission status.

General Visit Review
General tab showing planned and actual time, billing decision, audit snapshot, readiness, and Sandata status.

Detailed Functions

Scheduled and actual time, visit source, billing status, review status, adjusted time, calculated units, reason, resolution code, readiness indicators, and Sandata transmission history are reviewed here. Saving the decision updates the active visit record used by Billing Visit Review.

Professional Controls

Role-based access

Only authorized Provider roles should review or change visit evidence.

Auditability

Original evidence, adjustments, actors, timestamps, and connected status information support compliance review.

Workflow integration

The tab supports connected scheduling, authorization, payroll, billing, Sandata, reporting, and claims workflows.