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PAYROLL • COMPENSATION OPERATIONS

Payroll

Manage employee rates, weekly payroll, payroll history, taxes, direct deposit, and Provider-specific payroll configuration.

Payroll privacy and security notice

Payroll pages may contain employee identity data, compensation rates, tax settings, bank-account metadata, payroll totals, and reporting information. Screenshots in this public guide use redacted or demonstration information. Access must be role-based, logged, and limited to the minimum information required for payroll, HR, finance, compliance, or authorized management duties.

Tax and payroll responsibility

True Care System provides configurable payroll workflows and reporting tools. Providers remain responsible for verifying current federal, state, and local tax rules, wage-and-hour requirements, overtime rules, filing obligations, banking requirements, employee classifications, and payroll outputs with qualified payroll, tax, legal, or accounting professionals.

Payroll Management Overview

The Payroll module brings together employee pay rates, approved work time, overtime, training hours, sick time, holiday time, PTO, mileage reimbursement, payroll generation, payroll history, tax reporting, direct deposit, and Provider-specific payroll tax settings.

Payroll navigation menu
Payroll menu with Employee Rates, Payroll Processing, Payroll History, Tax Reports, Direct Deposit, and Payroll Settings.

Payroll Workspaces

WorkspaceGeneral PurposeDocumentation
Employee RatesConfigure base hourly rates, training rates, and mileage reimbursement rates used by Payroll Processing.Open guide
Payroll ProcessingGenerate weekly payroll, review hours and units, calculate overtime, add approved extras, print, and export payroll documentation.Open guide
Payroll HistorySearch, view, print, and export previously generated payroll periods.Open guide
Tax ReportsReview tax liabilities by federal, state, local jurisdiction, employee, year, quarter, and reporting period.Open guide
Direct DepositManage employee bank accounts, account types, allocation methods, priorities, verification status, and effective dates.Open guide
Payroll SettingsConfigure general, federal, Social Security, Medicare, operating-state, local, unemployment, and other payroll-tax settings.Open guide

Recommended Payroll Workflow

  1. Configure Payroll Settings.

    Set the Provider's payroll-tax scope, operating states, jurisdictions, employer accounts, rates, and effective dates.

  2. Maintain Employee Rates.

    Confirm each employee's regular rate, training rate, and mileage reimbursement rate before payroll generation.

  3. Approve time sources.

    Review office Time Keeping, DSP visit hours, schedule-linked work, approved BSS records, and other authorized time sources.

  4. Generate Payroll.

    Select the weekly period, review hours, overtime, extras, and totals, then generate the payroll record.

  5. Review History and Reports.

    Use Payroll History, Tax Reports, print outputs, and exports for verification and recordkeeping.

  6. Prepare Direct Deposit.

    Confirm employee bank allocation, account status, verification, and effective dates before transmitting deposit instructions through an approved banking or payroll provider.