BSS DAILY SERVICES
BSS Daily Services
BSS Daily Services supports service documentation from the initial Daily Log through Supervisor Review and final Billing Review.
BSS information may contain protected behavioral, clinical, safety, family, service, and billing information. Access must follow the Provider's HIPAA policies, role-based permissions, and minimum necessary standard.
Selected advanced workflow rules, assessment logic, supervision procedures, correction paths, and billing controls are intentionally not published in full. Official Provider customers receive direct training from the True Care System team for authorized BSS professionals, supervisors, and administrators.
Screen Overview
Daily Services Workflow
| Workspace | Purpose | Documentation |
|---|---|---|
| Daily Log | Enter billable and non-billable work, time, units, narrative, notes, and signature information. | Open guide |
| Supervisor Review | Review submitted logs, verify documentation, return incomplete records, approve completed logs, and prepare approved work for billing. | Open guide |
| Billing Review | Review approved billable work by week, verify rate and units, and prepare the weekly billable report. | Open guide |
Three-Step Workflow
1. Daily Log
The BSSer records the service date, non-billable tasks, billable services, time, units, intervention narrative, notes, and signature.
2. Supervisor Review
The supervisor verifies both non-billable and billable sections, documents feedback, approves the record, or returns it for correction.
3. Billing Review
Only approved billable work is included in the billing-ready weekly report. Non-billable work remains available for payroll and internal documentation.
Record Locking
Approved records may be locked from routine editing. Corrections must follow the Provider's approved supervisory and audit process.
Important Billing Rule
Billing Review uses approved billable service lines. Non-billable tasks do not appear in the billable report but remain part of the Daily Log record for payroll, supervision, and internal documentation.