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DocumentationMobile EVVMobile Dashboard

MOBILE EVV • DAILY OPERATIONS

Mobile Dashboard

A consolidated command center for shifts, hours, notes, and messages.

Privacy, HIPAA, and protected workflow notice

Mobile EVV pages may display PHI, workforce data, GPS evidence, service records, and operational processes. Screenshots in this public guide use redacted or demonstration information. Certain compliance logic, validation rules, escalation paths, and proprietary workflows are intentionally summarized and are trained directly for authorized Provider customers.

Purpose

The dashboard gives the DSP one place to review upcoming and past shifts, missing Daily Notes, office messages, weekly hours, and the next required action.

True Care System Mobile Dashboard
Mobile Dashboard in the True Care System Mobile application.

Key Functions

Assignments

Upcoming and past shifts

Shows the user current mobile workload.

Documentation

Daily Note counters

Highlights completed and missing notes.

Communication

Office messages

Surfaces Provider decisions and announcements.

Standard Workflow

1
Open the correct workspace

Start from the dashboard or role-aware menu.

2
Verify context

Confirm Provider, Individual, service, date, and task.

3
Complete and submit

Enter required information and save or submit.

4
Review status

Confirm success, office follow-up, or correction needs.

Compliance and Provider Controls

Access is role-based and Provider-scoped. Actions may retain user identity, timestamps, device context, GPS evidence, visit references, and audit history. Provider policy controls who may submit, review, correct, approve, reopen, or export records.

Operational Value

This workspace reduces paper forms, disconnected messages, duplicate entry, and separate systems. Field activity can support office review, staffing, compliance, reporting, payroll, billing, and quality management through one connected platform.