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DocumentationMobile EVVSecure Mobile Sign-In

MOBILE EVV • ACCESS SECURITY

Secure Mobile Sign-In

Secure email-code authentication and account verification.

Privacy, HIPAA, and protected workflow notice

Mobile EVV pages may display PHI, workforce data, GPS evidence, service records, and operational processes. Screenshots in this public guide use redacted or demonstration information. Certain compliance logic, validation rules, escalation paths, and proprietary workflows are intentionally summarized and are trained directly for authorized Provider customers.

Purpose

The sign-in workflow uses the employee registered email and a time-sensitive 4-digit code. It supports protected mobile access without exposing reusable credentials in the field.

True Care System Secure Mobile Sign-In
Secure Mobile Sign-In in the True Care System Mobile application.

Key Functions

Primary

Core function

Supports the main purpose of this workspace.

Control

Provider rules

Uses role and Provider-specific permissions.

Audit

Connected record

Retains relevant context for review.

Standard Workflow

1
Open the correct workspace

Start from the dashboard or role-aware menu.

2
Verify context

Confirm Provider, Individual, service, date, and task.

3
Complete and submit

Enter required information and save or submit.

4
Review status

Confirm success, office follow-up, or correction needs.

Compliance and Provider Controls

Access is role-based and Provider-scoped. Actions may retain user identity, timestamps, device context, GPS evidence, visit references, and audit history. Provider policy controls who may submit, review, correct, approve, reopen, or export records.

Operational Value

This workspace reduces paper forms, disconnected messages, duplicate entry, and separate systems. Field activity can support office review, staffing, compliance, reporting, payroll, billing, and quality management through one connected platform.