QUALITY ASSURANCE • TRUE CARE SYSTEM
Testing Standards
Apply consistent testing requirements across Web, API, Mobile, database, integrations, and documentation.
QA artifacts may contain workforce identity, Provider configuration, PHI, GPS, visit, payroll, billing, audit, or integration evidence. Public documentation and shared test evidence must use synthetic, demonstration, or properly redacted information. Never place production passwords, tokens, full SSNs, bank account numbers, or unnecessary PHI in screenshots, tickets, automated test output, or repositories.
Purpose
Testing Standards establish a uniform baseline for every feature, fix, integration, and production change. Test scope must be proportional to risk and must include workflows most likely to be affected indirectly.
Required Validation Areas
| Area | Required QA validation |
|---|---|
| Web | Layout, navigation, role visibility, form validation, loading, empty states, error states, print and export behavior. |
| API | Authentication, authorization, Provider scope, validation, status codes, error handling, idempotency, and audit events. |
| Mobile | Login, permissions, GPS, check-in/out, alerts, Daily Notes, incidents, shift coverage, and version compatibility. |
| Database | Schema compatibility, manual SQL correctness, constraints, indexes, data preservation, and rollback readiness. |
| Integrations | Payload structure, credentials, environment separation, sequence IDs, response parsing, retries, and duplicate prevention. |
| Reporting | Filters, date ranges, Provider branding, totals, PHI redaction, DOC/PDF/CSV output, and print layout. |
Evidence Standard
- Record the build, branch, environment, Provider, role, test date, and tester.
- Capture expected result, actual result, pass/fail outcome, and reproducible defect evidence.
- Do not place real PHI, passwords, tokens, banking data, or full SSNs in QA screenshots.
- Use traceable test identifiers for high-risk and release-blocking workflows.
- Retest every fixed defect and execute the required regression set before closure.