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DocumentationSecurityPassword Policy

SECURITY • PRIVACY • ACCOUNTABILITY

Password Policy

Privacy and public-documentation notice

Security and HIPAA screens may contain workforce identity, Provider information, IP addresses, access history, support-session data, and protected health information. Screenshots in this guide use masked, redacted, or demonstration content. Unmasked content should be treated as authorized demo data only.

Purpose

The Change Password workspace allows an authenticated user to replace an existing password without displaying or auto-filling stored credentials.

Change Password workspace with current password, new password, confirmation, and complexity guidance.
Change Password workspace with current password, new password, confirmation, and complexity guidance.

Field Guide

FieldFunction
Username / EmailIdentifies the account whose password is being updated.
Current PasswordConfirms that the authenticated person knows the existing credential.
New PasswordAccepts the replacement password under the displayed complexity requirements.
Confirm New PasswordPrevents accidental password entry errors.
Change PasswordSubmits the validated password update.

Password Requirements Shown in the Application

The displayed rule requires at least eight characters and includes at least one uppercase letter, one lowercase letter, one number, and one special character.

Security Practices

  • Use a unique password that is not reused on personal services.
  • Do not send passwords through email, text, tickets, or chat.
  • Change a password immediately when compromise is suspected.
  • Use administrative reset only through authorized workflows.