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TEST GOVERNANCE • QUALITY ASSURANCE

Service Test Cases

Controlled testing notice

Use approved demonstration or de-identified test data. Do not place real PHI, passwords, Social Security numbers, bank information, production credentials, or confidential integration secrets in screenshots, tickets, or public repositories.

Purpose

This guide defines the minimum repeatable coverage for Service Test Cases. It is intended for functional testing, regression testing, implementation validation, and release evidence.

Required Test Coverage

Test Case IDScenarioExecutionExpected Result
002-01Create and update serviceExecute the approved workflow using the correct Provider, role, environment, and test data.The expected result is correct, Provider-scoped, auditable, and does not create duplicate or unrelated changes.
002-02Required-field validationExecute the approved workflow using the correct Provider, role, environment, and test data.The expected result is correct, Provider-scoped, auditable, and does not create duplicate or unrelated changes.
002-03Billing code, unit, and rate mappingExecute the approved workflow using the correct Provider, role, environment, and test data.The expected result is correct, Provider-scoped, auditable, and does not create duplicate or unrelated changes.
002-04Active and inactive statusExecute the approved workflow using the correct Provider, role, environment, and test data.The expected result is correct, Provider-scoped, auditable, and does not create duplicate or unrelated changes.
002-05Provider isolationExecute the approved workflow using the correct Provider, role, environment, and test data.The expected result is correct, Provider-scoped, auditable, and does not create duplicate or unrelated changes.
002-06Regression of existing servicesExecute the approved workflow using the correct Provider, role, environment, and test data.The expected result is correct, Provider-scoped, auditable, and does not create duplicate or unrelated changes.

PASS Criteria

A test passes only when the observed behavior matches the expected result, no unauthorized information is exposed, no unintended duplicate is created, related audit evidence is present when required, and existing working functionality remains intact.

Failure Handling

  1. Stop immediately for PHI exposure, cross-Provider access, data corruption, incorrect payroll or billing, duplicate EVV activity, or missing audit evidence.
  2. Record environment, Provider, user, role, date/time, record IDs, exact steps, and observed result.
  3. Attach only approved redacted evidence.
  4. Create or link the defect and assign severity according to the QA Guide.
  5. Retest the correction and complete focused regression coverage.