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VISIT MAINTENANCE • PAYER CONTROL

Authorization Information

Confirm that the visit is supported by an active authorization, correct service line, effective period, and available units.

HIPAA, privacy, and proprietary workflow notice

Visit Maintenance may display PHI, workforce information, EVV evidence, GPS coordinates, billing data, authorization data, and audit history. Screenshots in this public guide use redacted or demonstration information. Certain validation logic, adjustment rules, Sandata workflows, billing controls, security rules, and internal automation are intentionally summarized and are trained directly for authorized Provider customers.

Purpose

The Authorization tab confirms that the visit is connected to an applicable payer authorization and service line.

Authorization Information
Authorization tab showing payer, program, service, dates, limits, usage, remaining units, and status.

Detailed Functions

Review authorization number, payer, program, service code, effective dates, maximum approved amount, used amount, remaining balance, and status. The system can compare the visit date, service, payer, program, and calculated units with the connected authorization.

Professional Controls

Role-based access

Only authorized Provider roles should review or change visit evidence.

Auditability

Original evidence, adjustments, actors, timestamps, and connected status information support compliance review.

Workflow integration

The tab supports connected scheduling, authorization, payroll, billing, Sandata, reporting, and claims workflows.