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VISIT MAINTENANCE • EVV EVIDENCE

Call Log

Review detailed call-in and call-out evidence, GPS coordinates, source, user, timezone, and adjustment status.

HIPAA, privacy, and proprietary workflow notice

Visit Maintenance may display PHI, workforce information, EVV evidence, GPS coordinates, billing data, authorization data, and audit history. Screenshots in this public guide use redacted or demonstration information. Certain validation logic, adjustment rules, Sandata workflows, billing controls, security rules, and internal automation are intentionally summarized and are trained directly for authorized Provider customers.

Purpose

The Call Log tab preserves the EVV evidence used to establish when and where the DSP started and ended the service.

Call Log
Call Log tab showing Mobile EVV call-in and call-out evidence.

Detailed Functions

Review call date, call time, call type, service, authenticated user, latitude, longitude, call source, timezone, location, accuracy, created timestamp, and adjustment indicators for both Call In and Call Out.

Professional Controls

Role-based access

Only authorized Provider roles should review or change visit evidence.

Auditability

Original evidence, adjustments, actors, timestamps, and connected status information support compliance review.

Workflow integration

The tab supports connected scheduling, authorization, payroll, billing, Sandata, reporting, and claims workflows.