True Care SystemTrue Care SystemDocumentation
Return to Website

RECORD ORIGIN EVIDENCE

Create Events

Trace creation of clinical, operational, staffing, billing, and administrative records.

Privacy, HIPAA, and audit-evidence notice

Audit records may contain workforce identities, Provider identifiers, Individual references, IP addresses, device details, routes, request metadata, support-session identifiers, and before-and-after values. Screenshots in this public guide use redacted or demonstration information. Production access must remain Provider-scoped, role-based, purpose-limited, and restricted to authorized personnel.

Audit evidence and Provider governance

True Care System records audit evidence to support accountability, privacy review, security investigation, operational integrity, and Provider governance. These capabilities support—but do not replace—the Provider's policies, workforce training, risk analysis, legal obligations, incident response, and retention program.

Purpose

Create events establish the origin of a new record and identify the Provider, user, entity type, entity ID, date/time, route, status, and related metadata.

Examples of Audited Creation

FieldFunction
IndividualNew Individual profile or protected demographic record.
Employee or userNew workforce, user, or administrative account.
ScheduleNew shift, recurring schedule, or backup plan shift.
MedicationNew medication order or administration-related record.
AuthorizationNew payer authorization, service allocation, or effective-date record.
VisitNew EVV or Visit Maintenance record.
BillingNew batch, submission, rate, or readiness-related record.
Support ticketNew Provider support request with ticket number and access decision.

Review Focus

  • Was the creator authorized for the module and Provider?
  • Was the record created in the correct tenant and for the correct person?
  • Did validation succeed?
  • Were sensitive identifiers handled appropriately?
  • Was the event related to a support or impersonation session?