TRUE CARE SYSTEM • FAQ
HIPAA and Security
Answers about PHI access, minimum necessary, audit logging, login history, security monitoring, and privacy safeguards.
Privacy, HIPAA, and information-use notice
FAQ answers may reference PHI, workforce data, billing, payroll, authentication, support, or Provider configuration. Use minimum-necessary access, do not place sensitive values into public evidence, and follow approved Provider policies and roles.
Questions and Answers
Does True Care System track PHI access?
The HIPAA framework records supported PHI access events with user, role, Provider, Individual, module, action, purpose, decision, minimum-necessary status, IP address, and device context.
What is minimum necessary?
It is the principle of limiting PHI access to the amount reasonably needed for the authorized purpose.
What is recorded in Audit Logs?
Supported events may include views, creates, updates, deletes, authentication, support impersonation, exports, and administrative changes.
Can login activity be reviewed?
Yes. Login History supports review of success, failure, blocked status, IP address, device, browser, location, and session context where available.
Does software alone make a Provider HIPAA compliant?
No. Compliance also depends on Provider policies, workforce training, contracts, access governance, risk analysis, incident response, and operational practices.
What should happen after suspected unauthorized access?
Preserve evidence, limit further access, notify authorized privacy or security leadership, and follow the Provider’s incident and breach-assessment procedures.
Need More Help?
Review the related module guide and Troubleshooting page first. Create a Provider-scoped support ticket when the question involves unresolved production behavior, PHI, security, billing, payroll, integrations, or data integrity.