HOUSE MANAGEMENT • RESIDENTIAL OVERVIEW
House Dashboard
Review one house's occupancy, profile, coverage, alerts, compliance, recent activity, and resident snapshot.
House Management may display PHI, residential addresses, staffing assignments, medication-related readiness, behavior-support information, compliance findings, and operational alerts. Screenshots in this public guide use redacted or demonstration information. Certain residential controls, validation rules, staffing logic, corrective-action workflows, security controls, and Provider configuration are intentionally summarized and are trained directly for authorized Provider customers.
This documentation describes a True Care System workflow designed to support Pennsylvania Chapter 6400-style residential operations. It is not legal advice and does not replace the Provider's responsibility to follow current licensing requirements, individual plans, payer rules, fire-safety requirements, staffing plans, medication requirements, and any state-specific standards that apply to each home.
Purpose
The House Dashboard provides a management view of one selected residential home. It combines resident census, remaining capacity, occupancy model, coverage, compliance, alerts, recent activity, and resident-level readiness.

House Profile and Occupancy
Displays house name, code, program type, county, address, capacity, census, supervisor, contact information, occupancy status, remaining beds, and profile gaps. Residential model notes can document one-person support, shared support, home visits, variable care rates, or high-need coverage.
Coverage, Alerts, and Compliance
Today's Coverage shows current and upcoming shifts, assigned staff, residents covered, ratios, and special support requirements. Alerts & Action Needed highlights capacity, staffing, medication, behavior, training, and operational issues. Compliance Score Breakdown summarizes fire drills, safety and environment, house documentation, staff training, medication documentation, and behavior-support documentation.
