QUALITY ASSURANCE • TRUE CARE SYSTEM
Bug Workflow
Manage defects from discovery through verification, regression, release, and closure.
Protected-data and QA evidence notice
QA artifacts may contain workforce identity, Provider configuration, PHI, GPS, visit, payroll, billing, audit, or integration evidence. Public documentation and shared test evidence must use synthetic, demonstration, or properly redacted information. Never place production passwords, tokens, full SSNs, bank account numbers, or unnecessary PHI in screenshots, tickets, automated test output, or repositories.
Purpose
The Bug Workflow creates a consistent, auditable path from discovery to final closure while protecting production stability.
Lifecycle
Found→Reproduced→Triaged→Assigned→Fixed→Developer Test→QA Verification→Regression→Released→Closed
Required Defect Record
| Field | Required content |
|---|---|
| Title | Clear description of the observed failure. |
| Environment | Environment, build, and version. |
| Provider and role | Safe test identifiers without unnecessary PHI. |
| Preconditions | Data and setup required before reproduction. |
| Steps | Numbered actions that reproduce the defect. |
| Expected result | Correct behavior based on approved requirements. |
| Actual result | Observed behavior and exact error text. |
| Evidence | Screenshot, video, request ID, log ID, UUID, or redacted payload. |
| Impact | Affected users, modules, financial/compliance effect, and workaround. |